How can I login to my account? Change my password?
How can I modify my contact information?
I am registered Member but cannot log in?
I have forgotten or need to reset my password?
I have forgotten, or need to change my username?
Is my account active? How do I verify my email address?
I am a Landlord and need to unsubscribe from some or all iroommates.com emails?
I am a tenant and would like to unsubscribe from some or all iroommates.com emails?
After I uploaded photos, my listing says, "Image will display within 2 hours."
How can I replace a photo?
How can I upload pictures of my property(s)?
I do not have a digital camera - can I still upload photos?
What should I do if I get an error when adding a photo?
How can I receive rental leads at my email?
What are different tabs in the mail center
What is a Partner Lead?
What is iroommates.com Mail Center?
What are the best practices for sending payments to landlords?
What are the methods of payment?
What forms of payment are acceptable?
Can a registered tenant post a iroommates?
Can I Advertise if I am licensed real estate agent?
Can I archive a listing?
Does iroommates.com have information on rental laws?
Does iroommates.com save the rentals that I posted before?
How can I advertise rentals free?
How can I resume an archived listing?
How do I edit, delete, view my listing(s), or modify my contact information?
How do I stop receiving emails?
How do I update my listing’s availability calendar?
How will tenants contact me and am I required to pay?
I am an agent and want to advertise rentals which I own, do I have to pay?
I found a place and now need a roommate, can I advertise a room or apartment with iroommates.com?
If I know the listing will be available in future should I delete it?
Is a standard listing good enough?
What are some good tips to use when advertising rentals?
What if I do not see my city or area in the drop down list?
What is a standard listing?
What is the best practice in dealing with tenants and deposits?
What is the difference between my Hits and Leads?
What is the Notice above my listing?
What other websites will my listing appear on?
Why has the text in my rental advertisements changed?
Why is the map of my listing wrong?
Does having a premium listing give me access to the tenant database?
How can I activate a Premium listing for more than 30 days? Are there any long term Discounts?
I upgraded to a premium listing, but do not have access to rental leads
I upgraded to a premium listing, but my posting still shows as standard?
What are premium hits and how can I email them?
What are the terms of service for a premium listing?
What is a premium listing?
What is the difference between Standard and Premium listings?
Is my contact information secure?
Is my credit card and financial information stored?
How can I advertise my products or services on iroommates.com?
How can I become an affiliate of iroommates.com?
I am new to the area, do you have neighborhood descriptions?
Where Can I find moving companies?
Where can I find moving supplies?
Where can I find out about Renter Insurance?
How can I sign up for online rent payments?
Only landlords posted at iroommates.com are verified
Real Estate contracts?
What is the escrow product?
What is the fee for using the escrow service?
What is the online rent payment process?
What you need to know before giving any type of deposit?
Where can I find standard rental agreements?
How do I post my listing on your Facebook page or Twitter feed?
How can I effectively email all tenants?
How can I save my email message?
How can I send group mails?
How do I get an email confirmation of the emails I sent?
How do I include my name and phone number?
How do I include my iroommates.com listings?
How long is my tenant database account active?
How to use the Tenant Database to search for tenants
I paid for the tenant database, but do not have access to my tenant matches?
What are tenant matches and how can I view them?
What is the cost of the tenant database?
What is the difference between Premium hits and tenant matches?
What is the notes column for on my stored tenants page?
What is the renewal policy for a tenant database account?
What is the Stored tenants feature and why should I use it?
What is the Tenant Database?
Are tenant screening report available for Non-US residents?
Can I cancel the credit report request?
How can I get help reading the tenant screening reports
How do I get a discount for credit reports?
How do I run credit reports at iroommates.com?
I just received a landlord request for tenant screening how should I proceed?
My tenant says the criminal data is inaccurate, is this possible?
What are eviction reports?
What do report balance, pending report, and report available mean?
What information is included in a iroommates.com credit report?
What is in rental and employment history report?
What must my tenant do to complete the screening?
What tenant screening reports does iroommates.com offer?
Why use the iroommates.com Tenant Screening Center?
Can I link iroommates.com to my Facebook, Twitter? Is there a blog, RSS?
Can I post or read client testimonials?
How can I post my feedback about a landlord?
What are the benefits of being a Trusted Landlord?
What does "Not Rated" mean, in the "Trusted" column?
What does it mean if a landlord is trusted?
What is a Trusted Landlord?
What is the "Ratings" field?
Am I eligible for a refund and how can I apply?
Can I register for less than 90 days?
Can we set up a corporate account to use iroommates.com database?
How can I add access to additional areas or states?
How can I get 25% discount?
How can I get a discount?
How can I register to activate an account?
How can I save listings to group email landlords?
How do I cancel my full membership?
How do I contact landlords?
What are the different types of membership?
What features are associated with my account?
What is the renewal or cancellation policy regarding iroommates.com full memberships?
What websites do I have access to?
How can I stop receiving daily email updates?
What are rental email updates?
Why am I not receiving rental updates?
Are housing assistance programs available for these rentals?
How can I do a search using specific criteria?
How can I get pictures for the listings?
How do I unsubscribe via the unsubscribe link in all iroommates.com emails?
How does iroommates.com work to find housing rentals?
How to use iroommates.com to insure a good rental experience?
Is a credit check required to rent a property on iroommates.com?
Is there a Map location for every listing?
What currency is the rental price?
What do you mean by Private Rental?
What if my credit score is not high?
What is meant by "Share" and is the price per room?
What is meant by the lease term?
When I click the link I get “no record exists”. What does this mean?
Why are payments required for contact information?
Why is the map for the listing wrong?
Will I, the tenant, be screened by iroommates.com?
Already have an account? Log in