Jo was very helpful and extremely flexible. She is so warm and makes you feel right at home. Considering how close this apartment is to Times Square, Columbus Circle, and other subway lines, I got a great deal! Everyone in the building is extremely friendly. It has a great health foods store right at the corner that makes grocery shopping easy and accessible. A great bonus is the amazing sunset you can see from the bedrooms. Overall, I had a great experience and highly recommend renting with Jo! She makes it so easy and is a great help throughout!